TESCO

As per the case, I understand that, Tesco has surely competitive advantages over their competitors due to their IT knowledge.

Tesco ERP system and the Implementation of RFID is based on oracle system this will help to improve supply chain process of Tesco. It will help Tesco to differentiate from their competitors by improving business process.

The IT team helps the company to enhance the efficiency by placing, retrieving and monitoring the inventories in company warehouses, which help them to save huge time. The product availability help Tesco to increase customer satisfaction this will help them to save or reduce the cost of the business.

Tesco online service help the customers to compare the products price with its competitors this strategic IT platform helped Tesco to have more customer base. The online business brake the boundaries and enter Tesco in to global market it provides new business opportunities. Tesco Club card help the organization to collect their customers database. This will useful for them to send greetings to their customer whenever it has required for them. What’s more the customer database help them to understand what exactly customer needs and understand the customer shopping habits.

This customer database helps them to understand the genuine needs and wants of the customers. This will help the organization to increase the sales. In addition to above, the database helps them to satisfy the customer’s requirement, which is the one of the most important tools for any business.
In conclusion, Tesco IT services help the organization to differentiating from their competitor.